Faulkner Hospital- General & Visitor Information Directory

General & Visitor Information Interpreter & Translation Services, Patient Information, Patient Information Guide, Safety & Security, Spiritual Support and Visiting Hours

Interpreter & Translation Services

The Interpreter and Translation Service at Faulkner Hospital is committed to facilitating health care for non English speaking and deaf and hard of hearing patients through the use of professional health care interpreters an by translating key health care documents. The service contributes to the overall hospital mission by serving a diverse group of patients and their families.

Russian Interpreters (617) 983-7000 ext. 1222

Spanish Interpreters (617) 983-7000 ext. 1338

All Others (617) 983-7000 ext. 1338

The Faulkner Hospital Patient Information Guide is available in English, Russian and Spanish in the Admitting Office located on the 1st floor near the Emergency Department.

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Patient Information

	Please call (617) 983-7101 or go to the 3^rd floor information desk to ask about a patient's condition, find out their room number or call the patient's room.

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Safety & Security

	The Safety and Security Department at Faulkner Hospital is responsible for ensuring the protection and safety of all patients, visitors and staff, 24 hours a day, 7 days a week. The Safety and Security staff is responsible for parking, patient valuables, lost & found, access control, locksmith services, escorts to and from private vehicles, emergency auto services, security patrols of hospital grounds and other general safety issues. Faulkner Hospital cannot be responsible for any lost items. Items stored in the hospital safe may be accessed at any time by asking someone in the admitting or nursing department to call the Safety and Security Department on your behalf. The Safety and Security Department is located on the 1^st floor near the Emergency Department and can be reached at (617) 983-7975.

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Spiritual Support

	Faulkner Hospital recognizes the important role that religion/spiritual care can play in supporting our patients and their families. We welcome the opportunity to assist you or your family in contacting someone from your own faith community and/or arranging for a visit whenever possible. Any other specific religious/spiritual care requests can be addressed with your nurse, social worker or patient advocate. A non-denominational chapel is located off the 3rd floor lobby and is always open. Please call the Catholic deacon, located on-site, at (617) 983-7000, ext. 1556. Please call the Department of Social Work at (617) 983-7932 for other religious/spiritual care needs.

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Visiting Hours

	Daily visiting hours at Faulkner Hospital are from 12:00 p.m. - 8:00 p.m. with the exception of the Intensive Care Unit (ICU). Visitors are welcome in the ICU at any time except during a two-hour period each morning from 10:00 a.m. and 12:00 p.m.

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