*Please note: The Faulkner Hospital web site does not attempt to practice medicine or provide medical advice concerning medical conditions or treatments over the Internet. For emergency medical treatment or answers to personal questions, we strongly encourage you to consult with a qualified health care provider.*

Below, you’ll find answers to the questions most frequently asked. If you don’t find the information you need, email us at FHinformation@partners.org.  

Q. How do I find a primary care physician?

A. You may call our Physician Referral Line at 617-983-7500, or you may search our online Find a Doctor site  

Q. I was born at Faulkner Hospital. How do I obtain a copy of my birth certificate?

A. You may request your birth certificate from the town or city in which you lived when you were born. Or, you may request your birth certificate from the town or city where the hospital in which you were born was located. For those born at Faulkner Hospital, birth records are kept at Boston City Hall.  

Q. How do I request a copy of my medical records?

A. Please visit Faulkner Hospital's Medical Records page.  

Q. How do I schedule a mammogram?

A. Please call the Faulkner-Sagoff Breast Imaging and Diagnostic Centre at 617-983-7272 to request an appointment for a mammogram. You will need to provide information including your name, date of birth, phone number, address, and the name of the physician to whom we should send the report. If you have had films taken previously, you will be asked to bring those to your appointment. If you do not have insurance, you may be eligible for the Free Mammography Access Campaign.  

Q. I have a billing question. Who do I call?

A. Please visit Faulkner Hospital's Billing Information page.
 
Q. How do I request my x-rays and/or mammogram films?

A. Please visit Faulkner Hospital's Medical Records page.
 
Q. Am I able to pre-register for procedures at Faulkner Hospital?

A. Please visit Faulkner Hospital's Pre-Registration Information page.

Q. How can I become a vendor/supplier with Faulkner Hospital?

A. Please contact Partners Materials Management Client Services group at 617-726-2142, or via email at mmclientservices@partners.org.  

Q. Where can I report technical issues with the website?

A. For issues regarding the faulknerhospital.org website (broken links, etc.) please email FHinformation@partners.org.